Refund and Returns Policy
Last Updated: [01-Dec-2023]
Thank you for choosing Global Wayfarer Tour for your travel adventures. We strive to provide excellent service to all our customers. Please read our Refund & Return Policy carefully before making any reservations.
Refund Policy:
Cancellation by Customer:
- Cancellations made 30 days before the scheduled departure date are eligible for a full refund.
- Cancellations made between 15 days before the scheduled departure date are subject to a 50% cancellation fee.
- Cancellations made within 7 days of the scheduled departure date are non-refundable.
Cancellation by Global Wayfarer Tour:
- In the rare event that Global Wayfarer Tour must cancel a tour, customers will receive a full refund or the option to reschedule.
Return Policy:
Unsatisfactory Tour Experience:
- If you are not satisfied with your tour experience, please contact us within 2 days of the tour completion date to discuss your concerns.
- Refunds for unsatisfactory experiences will be considered on a case-by-case basis.
Missed Tours or Activities:
- Global Wayfarer Tour is not responsible for missed tours or activities due to late arrival, no-show, or any other reason on the customer’s part.
- Refunds will not be issued for missed tours or activities.
Booking Modifications:
Date Changes:
- Customers may request a one-time date change for their tour, subject to availability.
- Date change requests must be made at least 15 days before the original scheduled departure date.
Name Changes:
- Name changes to the reservation are allowed up to 15 days and will be considered on a case-by-case basis.
How to Request a Refund or Modification:
To request a refund or make modifications to your booking, please contact our customer service team at info@globalwayfarertour.com or call 011-41755510. Provide your booking details and a brief explanation for your request.
Important Notes:
- All refund requests are processed within 10-15 business days from the date of receipt.
- Refunds will be issued to the original payment method used for the booking.
- Global Wayfarer Tour reserves the right to modify or update this policy at any time.
Thank you for choosing Global Wayfarer Tour. We look forward to providing you with an unforgettable travel experience.